Terms and conditions

Terms of flower delivery
General conditions for using the e-shop www.floangely.com
Please read the conditions described below carefully before using the information in the online flower and bouquet shop www.floangely.com
Using the online flower and bouquet shop www.floangely.com. You accept and agree to these terms
FLOWER DELIVERY in SOFIA - orders for flower delivery are accepted and executed around the clock 365 days a year.
За на доставка на цветя в часовете между 20.30ч и 7.00ч, моля направете запитване на тел.0883370032.

ДОСТАВКА НА ЦВЕТЯ в СТРАНАТА – поръчки  за доставка на цветя се приемат денонощно 365 дни в годината и се изпълняват всеки ден от от седмицата.Часовете за доставка са съобразени с вашите предпочитания, особеностите при доставка, населеното място и ден от седмицата.

FLOWERS TO RECEIVE FROM THE STORE - you can order by phone: 0888 805 616; 0883 370032; 0887 076808
Receiving addresses:
1/ Boutique for flowers ANGELS - Sofia, 11-13 Tsar Boris III Blvd.
2/ Atelier for flowers ANGELS - Sofia, 10 Tsar Boris III Blvd.

ORDERS FOR FLOWER DELIVERY for cities IN A COUNTRY other than Sofia are accepted 24 hours a day, 365 days a year.

EXPRESS ORDER OF FLOWERS - on tel. 0888 805616

Price of delivery
1. Delivery of flowers in Sofia - price BGN 5
2. Express delivery of flowers in Sofia - on the day of the order - price BGN 7
3. Super express delivery of flowers in Sofia - up to 4 hours - price BGN 10
4. The price for delivery of flowers to cities in the country other than Sofia is BGN 7
5. The price for delivery of flowers for cities in Sofia region and small settlements is calculated according to the peculiarities of delivery - the distance of the settlement place and day of the week in which you want to deliver flowers. Please make an inquiry for a specific place and date for delivery on tel. 0883370032.
When the delivery can be made
Deliveries to Sofia are performed every day by personal courier - 365 days a year from 8.00 to 20.30
Deliveries to Sofia region can be made every day by personal courier upon prior request.
Delivery of flowers to cities in the country other than Sofia are performed according to the schedule of the courier company ECONT. Order flowers for the Country is placed at least one day before the delivery date (until 16:00). Deliveries are performed on Saturday until 2 pm, on Sunday deliveries are not performed. Deliveries to small settlements are performed according to the schedule of the courier services ECONT and SPEEDY.
By confirming an order in the online system of www.floangely.com you declare that you agree with the general conditions for sale of products from ANGELI-FLORISTS Ltd., described on this page.
1. Liabilities and additional payments.
1a / When purchasing products from ANGELI-FLORISTI EOOD, shown on www.floangely.com, you are obliged to pay to ANGELI-FLORISTI EOOD the value shown on the product page, as well as all transport costs for its delivery to the address requested by you. or needed to get it from the company's office.
1b / In case of payment by cash on delivery by courier, advance payment through another system or transfer to a bank account or micro account, you are obliged to pay all fees on the value by the companies providing courier services, banking institutions or other systems used to pay for products .
1c / The prices of www.floangely.com are announced in Bulgarian levs and VAT included. If you pay by converting from another currency through services such as Easy-Pay, Econt, Western Union or credit card, all costs or losses associated with the conversion from Bulgarian lev to the currency in which you pay are at your expense.
2. Conditions for obtaining products.
2a / All products shown on the pages www.floangely.com can also be obtained on site at;
  Shop1 / Boutique for flowers ANGELS with address: Sofia, Tsar Boris III Blvd. -1311-13;
  Shop2 / Atelier for flowers ANGELI with office on address: Sofia, Tsar Boris III Blvd №10
listed on the contact page. It is desirable to make a preliminary order for the production of the selected item for the time you want or you can wait on the spot in the shops for its production according to the available types of flowers.
2b / With a view to trouble-free delivery of orders to the requested addresses outside Sofia ANGELI-FLORISTS Ltd. performs deliveries with a PERSONAL COURIER, works with courier company Econt Express, but reserves the right to replace the courier company with other shipping companies or not to use the services of these companies. Within the city of Sofia and Sofia region (every day), THROUGHOUT THE COUNTRY (SATURDAY AND SUNDAY) deliveries are performed by a personal courier.
2c / The terms of delivery and delivery prices are dictated by the terms of the companies providing courier services. If you wish to receive your products through another type of postal service at your own expense and responsibility, you can contact us by phone to clarify the details of sending.
2d / ANGELI-FLO EOOD is not responsible for delays in deliveries due to natural disasters, series of non-working holidays, delays in logistics, depending on the companies providing forwarding services, incorrect data for delivery by the recipient and / or inability to the courier to meet with the recipient.
2e / Mandatory condition on your part is to provide complete and accurate information about the recipient's address, as well as telephone / e-mail to contact him and you.
2f / In case of absence of the consignee at the indicated address at the agreed time the shipment can be delivered to his colleague (upon delivery to an office, shop, etc.), relative (upon delivery at home), reception (upon delivery to a hotel) a in the absence of a delivery option, the shipment will be returned and can be picked up from our store.
3. Conditions for working with the site.
3a / In order to order goods and products from the pages of www.floangely.com you need to provide a valid e-mail address and contact phone number, as well as your three names for issuing an invoice to an individual or information for issuing an invoice to a company. . This information will not be shared with third parties, but may be provided to the authorities upon legal request. E-mail addresses can be used to notify of changes in the functionality of the site, major changes in the product range or administrative messages.
3b / In the process of purchases or by contacting you, the team of www.floangely.com may receive your personal data. In the interest of good practice and in view of their protection, we do not keep a database with them, except for those included in purchase documents according to the requirements of the current legislation of the Republic of Bulgaria.
3c / The team of www.floangely.com does everything possible to make the site work as best as possible, but is not responsible for the temporary or permanent lack of access to it. Restrictions on access to the site may make it impossible to place or execute orders from www.floangely.com.
3d / There may be problems with some of the functions of the pages. If you believe that you have encountered an error in any of your actions on the site, you can notify us by calling 0883370032.
4. Complaints and refunds
4a / You have the right to return a received short-term product within 24 hours after receipt and you will be refunded the full amount paid by you, excluding transport costs and costs related to the method of payment, as well as those for product insurance, if you had such and costs associated with damage to the items if they have suitability or are short-lived (flowers). Your obligations to the cited laws require you to take care of the impeccable commercial appearance and equipment (packaging, accessories, instructions) of the purchased product (for bouquets, arrangements, etc. short-term you need to have established irrigation and optimal temperature of 18-20 degrees Celsius )
4b / Complaints of products are also allowed when the defects are manifested before the conclusion of the contract of sale or are a consequence of actions of the team of ANGELI FLORISTS EOOD.
4c / Complaints brought due to actions or inactions of the client or the recipient will not be considered and ANGELI FLORISTS Ltd. / www.floangely.com are not financially responsible.
4d / ANGELI FLORISTS EOOD / www.floangely.com is not responsible and will not refund the full amount paid by customers in cases where the recipients flatly refuse to accept the shipment. In these cases, the customer has the right to redirect the shipment to another address, receive your order in one of our stores or receive a partial refund (from the amount are deducted all shipping costs, order preparation costs, payment costs and all possible losses of flowers used in the model).
4e / Complaint has the right to file only the sender (client) on an order, complaints from third parties will not be taken into account.
4е/ В случай на вече изготвен краткотраен продукт (букет, аранжировка, кошница и др . с отрязан цвят) и невъзможност да бъде доставен на посочения адрес или друг посочен от подателя или получателя, ще бъде върнат в наш магазин за престой. При повторна доставка артикулът няма да бъде заменен с нов и екипът на АНЖЕЛИ ФЛОРИСТИ ЕООД няма да носи отговорност за свежестта при евентуална повторна доставка.
4g / In case the payment is made with a bank card, the Refund shall be made by ordering a reverse operation on the card with which the payment was made within 5 (five) days.
4h / In case the payment is made through payment systems EasyPay, Bank transfer, Econt, cash on delivery, the payment will be refunded on the way back within 5 (five) days.
4i / In case of an individual order made by a customer, paid or paid with a specified delivery date and subsequently refused and the ordered flowers unused or discarded due to inaction of the customer, ANGELI FLORISTS Ltd. is not obliged to refund the amount paid by the customer, according to the individual case and at the discretion of an employee of ANGELI FLORISTI EOOD, a partial reversal of the amount paid can be made, deducting all transport costs, shopping costs and the cost of destroyed or unusable flowers and items.
standard withdrawal form
5. Materials on the site
5a / All articles and other materials on the page are subject to copyright according to the Copyright Act of the Republic of Bulgaria and belong to ANGELI FLORISTI EOOD.
5b / All or most of the materials on the pages of www.floangely.com are publicly available and may be freely distributed and copied provided that a link to the original material is published,
5c / The photos of products published in the store of www.floangely.com are subject to copyright and may not be distributed, copied and published without permission from the authors of the site.
6. Products and their description
6a / All photos of the products published on the online platform www.floangely.com com are examples and we do not guarantee one hundred percent identity of the ordered product with the one used as an example, but we undertake to be with maximum accuracy and similarity. Please keep in mind the complexity of the arrangement and the identity of each flower, which makes it impossible to have an absolute resemblance.
6b / Each component of the products published here (www.floangely.com) is subject to change in the event of a shortage at the site.
7. Changes to the terms
The amendment or replacement of these terms by ANGELI FLORISTS EOOD / www.floangely.com is valid for the parties to a contract of sale concluded before the amendment or replacement of the general terms and conditions, if the obligations of either party are not fully met at the moment of the amendment or replacement of the general conditions, if the buyer has not stated in writing within five days of receiving notice from the seller of the amendment or replacement of the general conditions that he rejects the amendment or replacement.
General rules and conditions from 4.12.2020,
E-shop holder: Company: ANGELI FLORISTI EOOD
UIC: BG 203 374 126
Headquarters: Sofia, Druzhba 2, bl.268